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HEAR WHAT BUYERS AREN'T SAYING

Unlock the hidden signals behind every customer interaction with our AI-powered Voice of Customer
and Feedback Tracker built exclusively for automotive leaders.
 
 
Pulse Hero

REAL-TIME CUSTOMER INTELLIGENCE, DELIVERED

Pulse turns every digital touch into actionable data. Our platform consolidates feedback from every channel into a single, real-time dashboard, empowering you to make data-driven decisions on the fly.

  • LIVE INSIGHTS: Track customer behavior as it happens, moving beyond outdated reports.
  • AI-DRIVEN PERSONALIZATION: Uncover buyer intent and tailor your messaging, promotions, and support in real time.
  • 360° CUSTOMER VIEW: Break down silos with seamless integration into your existing CRM, CMS, and dealer systems.
  • ADVANCED ATTRIBUTION: Connect every digital interaction to revenue outcomes, proving the ROI of your initiatives.
  • PREDICTIVE ANALYTICS: Forecast customer needs and optimize conversion paths before trends emerge.
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Pulse 1

HOW PULSE WORKS

Pulse extracts every digital footprint, from social media comments to live chat interactions, and uses
AI to transform this raw data into a crystal-clear picture of customer sentiment and behavior.

How Pulse Works 1

CAPTURE

Gather real-time feedback across
all digital channels.

How Pulse Works 2

ANALYZE

Leverage AI to identify trends, calculate lead scores, and pinpoint customer pain points.

Flow Human Touch 3

ACT

Empower your teams with instant, actionable insights that shape smarter strategies and drive conversion.

AI THAT TURNS FEEDBACK INTO GROWTH

Pulse isn’t just an analytics tool. It’s your strategic partner in unlocking customer intelligence

  • ADAPTIVE LEARNING: Continuously refines its insights based on evolving buyer behavior.
  • UNIFIED REPORTING: Integrates with your tech stack to create a single source of truth.

  • ACTIONABLE DATA: Translates raw feedback into smart, tactical recommendations that drive results.
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Pulse 2

BUILT FOR INNOVATORS SHAPING THE FUTURE OF AUTOMOTIVE SALES

Pulse is engineered for automotive leaders who demand precision in customer insights.

THESE ARE THE TEAMS READY TO REDEFINE AUTOMOTIVE SALES.
IS YOURS AMONG THEM?

 

Marketing Teams Pulse

OEM DIGITAL & MARKETING TEAMS

Enhance campaigns with robust, real-time data that drives smarter, targeted strategies.

 

Dealer Networks Pulse

DEALER
NETWORKS

Gain immediate visibility into buyer feedback to refine local operations and boost conversions.

 

CX Leaders Pulse

CX
LEADERS

Transform customer interactions into growth opportunities through actionable insights.

 

Sales Leaders Pulse

SALES ENABLEMENT
LEADS

Use real-time analytics to pinpoint objections and tailor follow-up engagement.

 

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THE IMPACT THAT SPEAKS
 
When automotive brands use Pulse, the benefits are clear
Cast
UP TO 40%

More actionable insights so you can turn every interaction into measurable growth.
Users
ENHANCED
METRICS

Continuous data flow that refines customer journeys and elevates satisfaction.
Shield
PROVEN ROI

Advanced attribution models show the direct impact of your live video commerce on sales and retention.
“ONLIVE'S CUSTOMER ANALYTICS ALLOW US TO GATHER DATA AT
SCALE IN A WAY A PHYSICAL SHOWROOM CAN'T."

CX & CRM Manager
Seat Cupra New
See Case Studies

FROM GUESSWORK TO DATA-DRIVEN DECISIONS

before PULSE
 
Before Pulse

Limited, delayed customer feedback.
Anecdotal insights and fragmented data.
Reactive strategies based on guesswork.

AFTER PULSE

After Pulse

Real-time insights that illuminate every customer touchpoint. A consolidated, 360° view across channels. Proactive, optimized strategies that drive growth & boost customer satisfaction.

PULSE DELIVERS SMARTER DATA FOR SMARTER DECISIONS

Ready to harness the power of real-time customer insights and revolutionize your automotive strategy?

Book a Demo
Talk to Sales
Pulse 3

EXPLORE MORE FROM ONLIVE.AI

Purpose-built AI solutions to convert, engage, and optimize
across the automotive customer journey.

IGNITE

Test Drive Booking Engine.
Turn clicks into test drives.
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FLOW

Virtual Showroom & 1:1 Video Support. Deliver in-store quality experiences online.
Discover Flow

STAGE

Live Streaming.
Transform launches into lead machines.
Discover Stage

ORBIT

Unified CX Dashboard.
See what’s working, fix what’s not.
Discover Orbit