--- title: VoC & Feedback Tracker description: Unlock real-time customer insights with Pulse, the AI-powered platform designed to drive smarter decisions and enhance buyer engagement. image: https://onlive.ai/hubfs/Pulse.png --- ![Pulse Hero](https://onlive.ai/hs-fs/hubfs/Pulse%20Hero.png?width=2000&name=Pulse%20Hero.png) ## REAL-TIME CUSTOMER INTELLIGENCE, DELIVERED Pulse turns every digital touch into actionable data. Our platform consolidates feedback from every channel into a single, real-time dashboard, empowering you to make data-driven decisions on the fly. - **LIVE INSIGHTS:** Track customer behavior as it happens, moving beyond outdated reports. - **AI-DRIVEN PERSONALIZATION:** Uncover buyer intent and tailor your messaging, promotions, and support in real time. - **360° CUSTOMER VIEW:** Break down silos with seamless integration into your existing CRM, CMS, and dealer systems. - **ADVANCED ATTRIBUTION:** Connect every digital interaction to revenue outcomes, proving the ROI of your initiatives. - **PREDICTIVE ANALYTICS: **Forecast customer needs and optimize conversion paths before trends emerge. [ Book a Strategy Call ](https://onlive.ai/book-demo?hsLang=en) ![Pulse 1](https://onlive.ai/hubfs/Pulse%201.png) ![How Pulse Works 1](https://onlive.ai/hs-fs/hubfs/How%20Pulse%20Works%201.png?width=760&height=469&name=How%20Pulse%20Works%201.png) **CAPTURE** Gather real-time feedback across all digital channels. ![How Pulse Works 2](https://onlive.ai/hs-fs/hubfs/How%20Pulse%20Works%202.png?width=760&height=469&name=How%20Pulse%20Works%202.png) **ANALYZE** Leverage AI to identify trends, calculate lead scores, and pinpoint customer pain points. ![Flow Human Touch 3](https://onlive.ai/hs-fs/hubfs/Flow%20Human%20Touch%203.png?width=761&height=469&name=Flow%20Human%20Touch%203.png) **ACT** Empower your teams with instant, actionable insights that shape smarter strategies and drive conversion. ## AI THAT TURNS FEEDBACK INTO GROWTH Pulse isn’t just an analytics tool. It’s your strategic partner in unlocking customer intelligence - **ADAPTIVE LEARNING:** Continuously refines its insights based on evolving buyer behavior. - **UNIFIED REPORTING:** Integrates with your tech stack to create a single source of truth. - **ACTIONABLE DATA:** Translates raw feedback into smart, tactical recommendations that drive results. [ Book a Strategy Call ](https://onlive.ai/book-demo?hsLang=en) ![Pulse 2](https://onlive.ai/hubfs/Pulse%202.png) ![Marketing Teams Pulse](https://onlive.ai/hs-fs/hubfs/Marketing%20Teams%20Pulse.png?width=560&height=383&name=Marketing%20Teams%20Pulse.png) #### **OEM DIGITAL & MARKETING TEAMS** Enhance campaigns with robust, real-time data that drives smarter, targeted strategies.   ![Dealer Networks Pulse](https://onlive.ai/hs-fs/hubfs/Dealer%20Networks%20Pulse.png?width=560&height=383&name=Dealer%20Networks%20Pulse.png) #### **DEALER NETWORKS** Gain immediate visibility into buyer feedback to refine local operations and boost conversions.   ![CX Leaders Pulse](https://onlive.ai/hs-fs/hubfs/CX%20Leaders%20Pulse.png?width=560&height=383&name=CX%20Leaders%20Pulse.png) #### **CX LEADERS** Transform customer interactions into growth opportunities through actionable insights.   ![Sales Leaders Pulse](https://onlive.ai/hs-fs/hubfs/Sales%20Leaders%20Pulse.png?width=560&height=383&name=Sales%20Leaders%20Pulse.png) #### **SALES ENABLEMENT LEADS** Use real-time analytics to pinpoint objections and tailor follow-up engagement.   [ Book a Demo ](https://ecosystem.hubspot.com/marketplace/website/generator-theme-by-drive-web-studio) [ Talk to Sales ](https://ecosystem.hubspot.com/marketplace/website/generator-theme-by-drive-web-studio) **THE IMPACT THAT SPEAKS**   When automotive brands use Pulse, the benefits are clear **![Cast](https://onlive.ai/hubfs/Cast.svg) UP TO 40% ** More actionable insights so you can turn every interaction into measurable growth. **![Users](https://onlive.ai/hubfs/Users.svg) ENHANCED METRICS ** Continuous data flow that refines customer journeys and elevates satisfaction. **![Shield](https://onlive.ai/hubfs/Shield.svg) PROVEN ROI ** Advanced attribution models show the direct impact of your live video commerce on sales and retention. ![Seat Cupra New](https://onlive.ai/hs-fs/hubfs/Seat%20Cupra%20New.png?width=150&height=43&name=Seat%20Cupra%20New.png "Seat Cupra New") [ See Case Studies ](https://onlive.ai/onlive-customer-success-stories?hsLang=en) **before PULSE**   ![Before Pulse](https://onlive.ai/hubfs/Before%20Pulse.png) **AFTER PULSE ** ![After Pulse](https://onlive.ai/hubfs/After%20Pulse.png) ## PULSE DELIVERS SMARTER DATA FOR SMARTER DECISIONS Ready to harness the power of real-time customer insights and revolutionize your automotive strategy? [ Book a Demo ](https://onlive.ai/book-demo?hsLang=en) [ Talk to Sales ](https://onlive.ai/book-demo?hsLang=en) ![Pulse 3](https://onlive.ai/hubfs/Pulse%203.png) # IGNITE Test Drive Booking Engine. Turn clicks into test drives. [ Discover Ignite ](https://onlive.ai/test-drive-booking?hsLang=en) ![](https://onlive.ai/hubfs/IGNITE%20EXPLORE%20MORE.png) # FLOW Virtual Showroom & 1:1 Video Support. Deliver in-store quality experiences online. Discover Flow ![](https://onlive.ai/hubfs/Frame%2070%20(2)%20(1).png) # STAGE Live Streaming. Transform launches into lead machines. Discover Stage ![](https://onlive.ai/hubfs/PULSE.png) # ORBIT Unified CX Dashboard. See what’s working, fix what’s not. Discover Orbit ![](https://onlive.ai/hubfs/Frame%2070%20(1)%20(1).png)